CCZZ Privacy Policy & Data Protection

CCZZ (hereinafter "we" or "the platform") operates the cczz.ws website and mobile app. This Privacy Policy ("Policy") explains how CCZZ collects, processes, stores, and protects the personal information of our users ("you", "member").

By using our platform, you agree to this Privacy Policy. This policy is supplementary to our Terms & Conditionsand forms part of it. If you do not agree with this policy, please discontinue use of the site.

We adhere to international data protection standards and are committed to safeguarding your information at all times. CCZZ will never sell or share your data without your consent.

CCZZ collects information in several ways. The data collected can broadly be categorized into three types:

CCZZ uses collected data solely for specific, legitimate purposes. The key reasons for using your data under our Privacy Policy are outlined below:

• Creating and managing accounts and ensuring secure login.
• Completing the KYC (Know Your Customer) verification process.
• Processing deposits, withdrawals, and other financial transactions.
• Preventing fraud, money laundering, and other illegal activities.
• To improve customer service and respond to support requests.
• To comply with applicable laws and regulatory requirements.
• To offer personalized experiences and promotions based on your preferences.
• To maintain the security and stability of the platform.

We do not sell your data to third parties for advertising purposes. You can opt out of personalised offers at any time.

CCZZ does not sell your personal data to third parties. However, there are certain circumstances where sharing information may be necessary:

• Payment providers: For deposit and withdrawal processing, necessary information is shared with Mobile Pay, Nagad, Rocket, and other payment gateways.
• Identity Verification Services: With approved identity verification providers for the KYC process.
• Legal obligation: As part of a court order, government agency request, or legal process.
• Fraud prevention: With relevant security authorities to prevent fraudulent activity.
• Business Transfers: In the event of a company merger or acquisition, with data protection commitments maintained.

The CCZZ website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve site functionality.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

CCZZ employs industry-leading security technology to protect your privacy. Our security framework operates across multiple layers:

• 256-bit SSL/TLS encryption — all data transmissions are encrypted.
• Two-factor authentication (2FA) — an extra layer of security for logins and transactions.
• Firewall & intrusion detection — blocking unauthorised access.
• Regular security audits and penetration testing.
• Sensitive data is stored in encrypted form in our database.
• Real-time monitoring for suspicious activity.

CCZZ does not retain your data longer than necessary. Specific retention policies apply to each type of information:

• Account information: For as long as your account is active and for up to 5 years after closure for legal purposes.
• Financial Transactions: Minimum 5 years (as required by applicable regulations).
• KYC Documents: Up to 7 years after account closure.
• Cookies & session data: At the end of a session or up to 2 years, whichever comes first.
• Support Communications: 3 years from the date of last contact.

Once the retention period ends, data is securely deleted or anonymised so that individuals can no longer be identified.

Under CCZZ's Privacy Policy, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us support@cczz.ws. We typically respond within 30 days.

CCZZ strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

CCZZ servers may be located in various countries, meaning your data may sometimes be processed or stored outside Bangladesh. Regardless of where your data is transferred, we uphold the standards set out in this Privacy Policy.

• Information transferred internationally receives the same level of protection.
• All transfers comply with international data protection standards.
• Adequate protection is ensured before any transfer to a third country.

CCZZ may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page. For significant changes, members will be notified by email or through a platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection team:

Our support team is always ready to assist you in Bengali. If you have any concerns about your privacy, don't hesitate to reach out.